Unit 11 Change, Іноземна мова
Unit 11 Change
In order to be able to discuss the issues you need to consider the concept and definition of change management and the related terms. For this purpose you can use the following information resource:
Language focus: check up your knowledge of ethical issues in general at mergers
Read the article by Urvashi Pokharna to find out how restructuring in the company affects employees.
How do mergers and acquisitions affect employees
The amalgamation of two companies is always a significant event in corporate history, especially if at least one of them is big. But, what happens when employees from the two companies come together? There is so much confusion about what to follow. Let's understand how do mergers and acquisitions affect employees, their behavior, productivity and performance in the new work environment.
Mergers and acquisitions are like gambling, it's incredibly risky and you cannot predict the size of returns. It may or may not add to the value of the company and there have been documented cases when it even backfired, but what is the impact of such a corporate decision on the employees working for the companies involved in it. These decisions are often based on the calculations of the Board of Directors of both companies regarding the monetary gains from the deal. They rarely consider the diversity of their work cultures. In fact, a survey conducted by Watson Wyatt Worldwide backs up this view. It was found in the study that only 8% of such decisions considered HR as a high priority factor. Expectantly, the employees are left on their own to deal with this major change to the management hierarchy, policies and the organizational structure. Since mergers & acquisitions have a commercial value for the companies involved, employees are often overlooked in this decision.
Effect of Mergers and Acquisitions on Employees
Ambiguity in the Work Environment
When two companies come together, it is interesting to observe how do mergers affect employees. This is because there is a sudden cloud of uncertainty that envelopes the employees at the middle and lower tier of the management hierarchy. Which companies work culture should be followed? What are the new rules and policies? Should we do this or that? Who should I report to? What is expected out of me? What is the new evaluation strategy and reward system? Such questions create much confusion and chaos at the workplace. An array of unanswered questions leads to instability as employees fear losing their jobs or be unable to cope up with such a drastic change. The top management may either be quick to settle down the commotion by negotiating or formulating new guidelines or it may take some time. The latter leaves ambiguity looming over the workplace and a disoriented work environment.
Feelings of Anxiety or Alienation
During an impending or a materialized merger and acquisition, the workforce may suddenly feel disengaged resulting in absenteeism or employees quitting their jobs in these companies. Such dissatisfaction adversely affects the employee productivity and output level. Ineffective communication further strains the employer-employee relationship and reduces personnel morale. Relocating offices to a new place leaves the employees feeling alienated, irrespective of the presence of the merged company. Often, the senior management does not involve HR heads while making a decision on the impending merger or acquisition. However, when the event takes place, the HR department of the company becomes too helpless to be able to exercise any damage control and ease anxiety among employees.
Threat to Job, New Competition
The likelihood of layoffs cannot be denied post a merger or acquisition. It is only natural for employees to feel threatened by the expansion of the workforce prompting towards the imminent decision of 'cutting flab' from the coalition. Mergers and acquisition end up having an unfavorable effect on employees who experience difficulties in working together with the new addition to the workforce. It may even lead to non-cooperation with the other merging company's employees. In a merger and acquisition, one company is likely to have a stronger foothold in the market than the other, giving rise to a power struggle. In such a case, employees tend to overlook the achievement of organizational goals and only strive to maintain job security.
Disapproval of the Decision
There may be a strong unfavorable effect on employees, resulting in disapproval of the very decision itself. This generally arises if the aforementioned issues have not been resolved timely. It will ultimately lead to a portion of the personnel condemning the amalgamation. The Watson Wyatt study notes that in the aftermath of a merger or acquisition, 61% employees belonging to the target company will have a negative opinion towards it and 11% from the lower level of management will even consider quitting their jobs.
Mergers and acquisitions can prove to be a huge risk to the human resources of both companies. Employees of the merging or acquiring company, however, have an edge over those working for the acquired company as they may be rewarded with increase in remuneration and better job position. It gives them a sense of having an upper-hand, yet, the fears of mergers cannot be neglected. It must be noted that there is a remarkable difference between acquisitions and the unification of two companies can play out very differently in different scenarios. Here is a tidbit, employees of large corporates deal with such predicaments better than their counterparts working in relatively smaller companies. Also, often employees deal with a partial or unrelated merger/acquisition in a much less hostile fashion. The effects on employees can be downplayed by providing them adequate information and training to be well-equipped and engaged in dealing with the new change.
Answer the questions:
Skills: Problem solving
Look through the presentations about mergers and acquisitions and put down the reasons for success or failure, their advantages and drawbacks and the examples of the companies with corresponding expertise in this field.
Use the information resource:
Answer the questions:
We use reported speech when we are saying what other people say, think or believe.
He says he wants it.
We think you are right.
I believe he loves her.
Yesterday you said you didn't like it but now you do!
She told me he had asked her to marry him.
I told you she was ill.
We thought he was in Australia.
When we are reporting things in the present, future or present perfect we don't change the tense.
He thinks he loves her.
I'll tell her you are coming.
He has said he'll do it.
When we tell people what someone has said in the past, we generally make the tense 'more in the past'.
You look very nice. = I told him he looked very nice.
He's working in Siberia now. = She told me he was working in Siberia now.
Polly has bought a new car. = She said Polly had bought a new car.
Jo can't come for the weekend. = She said Jo couldn't come for the weekend.
Paul called and left a message. = He told me Paul had called and had left me a message.
I'll give you a hand. = He said he would give me a hand.
However, when we are reporting something that was said in the past but is still true, it is not obligatory to make the tense 'more in the past'. The choice is up to the speaker. For example:
"The train doesn't stop here."
He said the train doesn't stop here.
He said the train didn't stop here.
"I like Sarah."
She said she likes Sarah.
She said she liked Sarah.
When we are reporting what was said, we sometimes have to change other words in the sentence.
We have to change the pronoun if we are reporting what someone else said. Compare these two sentences. In each case the person actually said "I don't want to go."
I said I didn't want to go.
Bill said he didn't want to go.
We have to change words referring to 'here and now' if we are reporting what was said in a different place or time.
(If it is later the same day) He said he would be there at ten tomorrow.
(If it is the next day) He said he would be there at ten today.
Now compare these two sentences.
(If we are in a different place) He said he would be there tomorrow at ten.
(If we are in the place he is coming to) He said he would be here at ten tomorrow.
For more information see Market Leader. Course book. Intermediate business English/ D.Cotton, D.Falvey, S.Kent: Longman, 2001 (p. 139) 
Check your understanding of grammar and do the exercises:
Improve your communications skills concerning meetings. Do pre-listening, listening and post-listening exercises. Put down the useful phrases and words.
Use the information resource:
For more information see Market Leader. Course book. Intermediate business English/ D.Cotton, D.Falvey, S.Kent: Longman, 2001 (p. 86-93) 
Revision: check up your understanding and knowledge of change and the management of change at
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